Privacy Policy
Last Updated: 01 Sept 2026
At CherryHook, we respect your privacy and are committed to protecting the information you share with us when you use our website or purchase our products.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Name
- Delivery and billing address
- Email address
- Phone number
- Order details
- Payment-related information necessary to process your order
- Messages or information you provide when contacting customer service
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Communicate with you about your orders
- Provide customer support
- Process payments
- Handle returns, refunds, and replacements
- Improve our products and website
- Send service-related communications
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment providers.
CherryHook does not intend to store your complete card, banking, or other sensitive payment credentials on its own systems unless specifically required and lawfully permitted.
4. Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers when required to complete your order or operate our website, such as courier partners, payment providers, hosting providers, technology providers, or government authorities where legally required.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Your Choices
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information.
For privacy-related requests, please contact us.
8. Children’s Privacy
Our website is not intentionally designed to collect personal information directly from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
CherryHook
Email: support.cherryhook@gmail.com
WhatsApp / Phone: +91 93133 00402
Business Address:
A Wing, Room No. 1002, 10th Floor,
Dev Tapovan, Vapi,
District Valsad, Gujarat – 396191, India
Website: cherryhook.com
We believe privacy should be handled with the same care as our crochet — thoughtfully, carefully, and stitch by stitch. ❤️.